Legal • Privacy • Transparency

Privacy & Cookie Policy

How we collect, use, and protect your personal information with complete transparency and GDPR compliance.

Privacy Policy

The data collected from this Website will be held by Epoch AI Consulting Ltd, trading as Epoch AI Consulting. As our business involves Data Processing we are committed to all aspects of protecting personal data and ensuring that all legislation is adhered to, including the General Data Protection Regulation (GDPR).

The personal information we process is provided to us directly by you contacting us through this website. This may be a general enquiry or a job application. The data collected will be limited to your email address, name, and any other personal data you include in the message field or any attachments.

This data will only be used to respond to the enquiry or process a job application. We will not pass your data to any third party for the purposes of direct marketing.

The information collected from emails and job applications may be processed by third-party vendors as per our licence agreement and within GDPR regulation. Through this contractual agreement they will not process or share any personal information. All servers are located within the UK; however, in some instances, data may be held in different locations to improve data durability and disaster recovery. As a result, some or all your data may be stored or transferred outside of the European Economic Area ("the EEA"). If we do store or transfer data outside of the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would within the EEA and under the GDPR.

Companies we use to process data for general enquiries and job applications include:
Microsoft

The information provided may be shared or passed on to relevant employees within Epoch AI Consulting to assist with any queries or to process your job application.

For general enquiries your information will be retained for the duration of any conversation exchange.

For job applications your CV, covering note (if provided) and application form will be retained for 24 months to enable follow-up and consideration for any new roles that may become available in the short term. You may grant permission for us to retain this for longer or to request that we forget your information at any point within these 24 months by emailing hello@epochaiconsulting.com. After 24 months your data will be permanently deleted. We will respond to any requests for deletion without undue delay and at the latest within one month, letting you know (via email) whether we have erased the data in question, or whether your request has been refused.

We may keep your data for longer than this if there is a valid legal reason to do so. There will be an annual review to determine if we need to keep your data and your data will be deleted if we no longer need it to maintain our legal obligations.

You have the right to request a copy of the information that we hold about you. If you wish to request a copy of your personal information held by Epoch AI Consulting, please email hello@epochaiconsulting.com.

If you have any questions about this privacy policy please email hello@epochaiconsulting.com or write to the Data Controller, Epoch AI Consulting, Cheltenham, UK.

This website does use cookies and as a result certain data may be collected. For more information on this please see our Cookie Policy below.

We will keep our privacy policy under regular review and will place any updates on this web page. This privacy policy was last updated on 20th March 2023.

Lawful Basis for Processing

Epoch AI Consulting will only process your personal data where a lawful basis applies under the GDPR. These include:

  • Consent – where you have given clear consent for us to process your personal data for a specific purpose (e.g. when you submit a job application).
  • Contract – where processing is necessary for a contract you have with us, or because you have asked us to take specific steps before entering into a contract (e.g. responding to service enquiries).
  • Legal Obligation – where processing is necessary for us to comply with the law (not including contractual obligations).
  • Legitimate Interests – where processing is necessary for our legitimate business interests or those of a third party, except where such interests are overridden by your rights and interests. Examples include improving our services, ensuring IT security, or contacting you in relation to a submitted enquiry.

We will always balance our legitimate interests against your rights and freedoms and will only process personal data in a way that you would reasonably expect.

Your GDPR Rights

Under the General Data Protection Regulation (GDPR), you have a number of important rights. These include the right to:

  • Access – You have the right to request copies of your personal data that we hold.
  • Rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Erasure ("Right to be Forgotten") – You have the right to request that we erase your personal data, under certain conditions.
  • Restrict Processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Data Portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
  • Object to Processing – You have the right to object to the processing of your personal data in certain circumstances, including direct marketing.
  • Withdraw Consent – Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please email hello@epochaiconsulting.com. We will respond without undue delay and at the latest within one month of receipt of your request.

Cookie Policy

This website uses cookies from both Epoch AI Consulting and third parties.

Cookies are small text files that are stored by the browser (for example, Internet Explorer or Google Chrome) on your computer or mobile phone. They allow websites to store things like user preferences, allowing the website to 'recognise' you when you revisit the site.

A visit to the website may generate the following types of cookie:

  • User settings and preferences e.g. languages, font size
  • Geographic location

Cookies that are used include:

Google Analytics: This cookie enables us to analyse web traffic, so we can learn more about our site visitors. Google Analytics cookie data is retained for 26 months. You can find out more about Google's privacy policy here.

Epoch AI Consulting does not use or process this information for anything other than website preferences. Epoch AI Consulting does not engage in any marketing activity with information collected.

Information is stored on a secure server based in the UK.

You can opt-out of cookies using the pop-up on the website or by changing the cookie preferences on your browser.

Visit here to learn more about how to delete cookies.

For any questions about our use of cookies please email us at hello@epochaiconsulting.com.