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Case Study · AI Transformation

AI Enablement & Upskilling Programmes

Strategic workforce transformation for a 150+ employee organisation, helping them move beyond "shallow AI" through an Ambassador Model and a bespoke training platform tailored to internal workflows.

The Project

Many organisations are stuck with "shallow AI" — staff using ChatGPT for trivial tasks while real opportunities go untouched and risky behaviours go unchecked. We worked with a 150+ employee organisation to deliver a comprehensive AI enablement programme that went deeper.

At the heart of the programme was an Ambassador Model: identifying internal experts in each department, training them as AI Evangelists, and giving them the structure and content to lead team-specific upskilling sessions tailored to real workflows.

The Tooling

Bespoke Training Platform

A custom AI training platform delivering personalised content tailored to internal workflows, role types, and skill levels.

Ambassador Model

Internal experts trained as AI Evangelists to lead team-specific training, supported by deep-dive surveys to identify capability gaps.

Business Benefits

Risk Mitigation

Deep-dive surveys identified and bridged "shallow AI" gaps before they became problems — preventing data misuse, ensuring ethical AI adoption, and giving leadership visibility into where staff were actually getting it wrong.

Cost Cutting

Empowering internal Evangelists removed the long-term need for expensive external consultants. The programme is self-sustaining: knowledge stays inside the business and scales as the team grows.

Revenue Creation

Upskilled teams started identifying AI-driven efficiencies that accelerated product delivery and improved client service — turning AI literacy into a measurable commercial uplift.

Ready to move beyond shallow AI?

We'll design an enablement programme that fits your team, your workflows, and your risk profile.

Talk to us about AI enablement